Pass Rate Guarantee
At Cordial Fire/EMS Education we are committed to your success. We proudly offer a Pass Rate Guarantee for all of our courses. Our goal is to equip you with the knowledge and skills needed to excel in your certification exams, and we stand by our promise to support you every step of the way. Please read below to learn more about our pass rate guarantee.
What is the Pass Rate Guarantee?
Initial EMS Education and Fire Courses
If you have taken all attempts at your National Registry of EMT exam or Texas Commission on Fire Prevention exam and are still unsuccessful, don't worry. Our Pass Rate Guarantee ensures that you can re-enroll in our courses at no additional tuition cost. Here's how it works:
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Free Re-enrollment: If you do not pass your exam after utilizing all available attempts, you are eligible to re-enroll in our online course for free. This gives you another chance to master the material and improve your chances of success.
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Minimal Additional Costs: The only costs you may incur are for a new online access code or any other course-required items. We strive to keep your expenses minimal while providing you with the opportunity to succeed.
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In-Person Course Options: If there is open space in an in-person course, you may also be eligible to join, giving you the flexibility to choose the learning environment that best suits your needs.
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Free Refresher Course: We will also provide a refresher course that meets the NREMT requirements after three unsuccessful attempts at no cost, ensuring you are fully prepared for your next attempt.
Our Pass Rate Guarantee applies to all certification courses through all the certifying agencies we teach through including:
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National Association of EMTS
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American Red Cross
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Health Safety Institute
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And more
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We understand the importance of certification in advancing your career, and we are dedicated to providing you with the best possible training and support. Should you need to retake a course, we will ensure that you can attend the next available class, either online or in-person, to reinforce your learning and prepare you for success.​
Certification Courses
Requirements for Utilizing the Pass Rate Guarantee
To qualify for our Pass Rate Guarantee, students must meet the following requirements. These criteria are designed to ensure that you fully engage with the course material and take advantage of all available resources:
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Complete All Assignments: All coursework, assignments, and projects must be completed by their respective deadlines. This ensures that you thoroughly understand the material and are prepared for exams.
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Attend All Required Days: Attendance is crucial for success. You must attend all scheduled classes and training sessions, whether online or in person, to benefit from the full learning experience.
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Finish the Course on Time: You must complete the course within the designated timeframe. Timely completion is essential to maintaining the continuity of your learning process.
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Maintain Academic Integrity: Cheating on quizzes, exams, or any course-related work is strictly prohibited. Our system is equipped to detect and address any academic dishonesty.
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Take All Certification Attempts: To be eligible for re-enrollment, you must have taken all available attempts at your certification exam. Our goal is to support your success after you’ve exhausted all options.
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Seek Assistance When Needed: We encourage proactive communication. If you encounter difficulties with the material, reach out for assistance from instructors or support staff.
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Fulfill Financial Obligations: Your course fees must be fully paid before you can access the Pass Rate Guarantee. This includes tuition and any associated costs for materials.
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Maintain Good Standing: Students must remain in good standing, with no disciplinary actions taken against them during the course.
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Complete All Required Items on Time: Ensure that all necessary paperwork, prerequisites, and course-related tasks are completed on schedule.
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By adhering to these requirements, you maximize your learning potential and ensure eligibility for our Pass Rate Guarantee. We are dedicated to helping you succeed and are here to support you every step of the way.