1. What types of community courses do you offer? We offer a wide range of community courses, including first aid, CPR, emergency response, and safety education. Our courses cover essential skills for handling emergencies and promoting community safety.

2. How do I enroll in a community course? You can enroll in any of our community courses by clicking the "Enroll Now" button next to the course description on this page. You will be guided through a simple registration process.

3. Are your courses available online? Yes, we offer both in-person and online courses to accommodate different learning preferences and schedules. Each course description will indicate whether it is available online, in-person, or both.

4. Can you travel to us for a course? Yes, for the majority of all of our programs, we can offer the course at your facility, online, or in a blended learning style. Please contact us either via email or phone to request a quote and tell us what services you require.

5. What certifications will I receive upon completing a course? Upon successful completion of a course, you will receive a nationally recognized certification relevant to the course you completed, such as AHA, NAEMT, or other specialized certifications.

6. Who are the course instructors? The course instructors are all professional first responders with years of service in the fire, emergency medical services, or police departments who are also certified instructors with teaching experience.

7. Do I need to purchase any materials for the courses? For most courses, all necessary materials are included. Specific course descriptions will provide details on required materials.

8. Can I take a refresher course if my certification has expired? Yes, we offer traditional refresher courses for various community safety certifications. These courses are designed to help you refresh your skills and renew your certification.

9. What courses should I take? If you have trouble deciding which course or courses to take for your profession or recertification, please call or email us, and we will be happy to assist you in choosing the right options.

10. What kind of payment plans do you offer? For our initial community courses, continuing education packages, and instructor courses, we offer payment plan options. A small payment plan fee is assessed based on the option chosen. Certificate or course completion will not be issued until full payment is made.

11. What is your refund policy? Cancellation Policy: A complete refund of 100% will be granted if you cancel your course enrollment within 24 hours of registration or if the course is scheduled to begin more than 14 days from the registration date, unless any of the exceptions detailed below are applicable. Once a class has commenced or if you provide less than 24 hours' notice for cancellation, no refunds will be issued. A 25% refund will be processed for cancellations made when the course is set to start within 1-3 days. A 50% refund will be applicable if the course start date falls between 4-7 days from the cancellation date. A 75% refund will be available if the course is scheduled to commence more than 7 days in advance. Please note that refunds will not cover the expenses related to textbooks, shipping, or course codes if they have already been accessed or if textbooks have been shipped. These costs are non-refundable.

12. How do I contact you if I have more questions or need support? You can reach us via the contact form on our website, by phone, or by email. Our contact information is listed at the top and bottom of this page. We are here to help with any questions or concerns you may have.