11. What is your refund policy? Cancellation Policy: A complete refund of 100% will be granted if you cancel your course enrollment within 24 hours of registration or if the course is scheduled to begin more than 14 days from the registration date, unless any of the exceptions detailed below are applicable. Once a class has commenced or if you provide less than 24 hours' notice for cancellation, no refunds will be issued. A 25% refund will be processed for cancellations made when the course is set to start within 1-3 days. A 50% refund will be applicable if the course start date falls between 4-7 days from the cancellation date. A 75% refund will be available if the course is scheduled to commence more than 7 days in advance. Please note that refunds will not cover the expenses related to textbooks, shipping, or course codes if they have already been accessed or if textbooks have been shipped. These costs are non-refundable.

12. How do I contact you if I have more questions or need support? You can reach us via the contact form on our website, by phone, or by email. Our contact information is listed at the bottom of this page. We are here to help with any questions or concerns you may have.